NWAutoLink | Training & Resources
34 students

Remote Sales Communicating in Todays Market

Times are changing, and they are changing fast.  And as sales professionals, we need to find innovative ways of staying ahead of the curve to insure that we can still deliver exceptional service to our customers.  The buying process is morphing into a different creature, and if we don’t adapt to new ways of communications as a standard, we will be left behind.

We will still have customers coming into the dealership to conduct business, look at cars, take test drives and a lot of the standard things that we are used to in this field.  However, the customers of today are changing the ways that they want to conduct a large portion of that business, and that is REMOTELY.

This course will go over some of today’s communication challenges utilizing some remote tools, things to avoid, things to be sure that we do, and how to do all of this at a level that the customer is comfortable with, and still allows you to give them the “Wow Factor” in your selling.

Some Areas that will be Covered:

  • Phones
  • Emails and Structure
  • Texting
  • Audio & Videos
  • Personal Branding for Success
  • Social Media and it’s Impact
  • Remote Customer Service

So we need to look at, and get our Remote Skills in line, we need to make sure that we are up to date on how they work and how to communicate with them.  Today’s current conditions have forced many dealerships to adopt Remote Style Communications, and to do it overnight in order to stay competitive, the ones that don’t have felt the ramifications of that choice.

For the past few years the industry has been slowly going in that direction, but today, it seems it is in full swing.  We will cover some ways that salespeople can connect with customers remotely and Virtual Sell their customers.

Included in this Course:

  • 7 Segments
  • 40 Lessons
  • 23 Quizzes
  • 227 Questions
  • 41 Audios
  • Training Certificate of Completion

It’s TODAY & Tomorrow is ALREADY Here!

The “Remote Sales Communication in Todays Market” Course will be Available to you in your Course Profile

Review or Take it as many times as you like during the course period

(You will have Access to the course for 26-weeks)



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